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DIFFERENT?
At Active Link we’re very different. We’re a high-end service without the caveat of high-cost.
Indeed, our renowned call management facility has provided unsurpassed levels of service since its inception nine years ago.
We have a clear understanding that people make the difference and that culture, teamwork, and people’s ingenuity are a great company’s differentiators.
At Active Link you will find high calibre and articulate telephonists, each capable of conversing at senior level. The average duration of employment currently exceeds 4 years, a figure that clearly suggests commitment to our staff and clients alike. Furthermore, unlike call centres and messaging services we do not employ temporary or part-time personnel.
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Interestingly, employing great personnel from an appropriate background, whilst expensive, enables us to provide one of the lowest cost services available. It’s simple economics really, “keep your quality staff and you do not have to pass on recruitment and training costs”. But there’s more… you keep your clients too.
Yes of course we can talk about amazing technology. Ultimately though it all comes down to superb personnel.
WHAT WE DO
Today, more than ever, you’ll need a specialised, professional service partner for your call handling needs.
At Active Link partnering with our clients is key. You will find the expertise and industry background to deliver your requirements time and time again.
We provide our wide range of clients with a diverse choice of telephone answering solutions.
We spend time and effort getting to know our client’s unique business and culture, and then add our in-depth knowledge of telephone answering to help our clients grow.
So, whether you need cover for a holiday, 24 hour call out services, media response or a professional answering service we’ll provide a commercially viable solution to meet your immediate need.
“Here at Active Link we believe in being open and honest in everything we do. Moreover, we stand behind what we say.”
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