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Telephone
Call Handling |
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Our
telephone call handling is aimed mainly at the
professional sector.
When first impressions count, and you are on the move or
in a business meeting, you can be confident your call
handling is being dealt with by articulate, intelligent
and responsive personnel.
The simple push of a button diverts your telephone calls
seamlessly to your allocated remote secretary at Active
Link™. We can also act as your remote switchboard and
handle all incoming calls and connect your callers to
wherever you may be (mobile or landline).
We will answer your call with the greeting of your choice when you are busy, engaged on the telephone or simply do not wish to be
disturbed |
Our
unique Itinerary codes (ITS) allows us to know where you
are, and can inform your caller of your availability i.e. you are currently engaged on the telephone, away from the office, busy with a client and what time you are due back. Plus we collect the information you request and any other message before forwarding them to you by the delivery method of your choice - fax / email / text to mobile or pager. You can also request different types of call messages are delivered to different individuals.
Try us for a free
telephone answering trial
Our professional
staff, telephone call management solutions, voice mail and
ITS are available on all our other services; overflow
call handling, 24
hour emergency call out, customer
services, sales order
lines, media responses,
brochure requests, holiday
cover. Plus we can tailor our service to create your
own bespoke call handling service.
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